Returns
- New, unworn, and unwashed merchandise may be returned for a refund or store credit within 14 days, with proof of purchase.
- Merchandise must be in original condition, with all tags and liners still attached; untagged items should be returned with original packaging. 
- Refunds will be issued to the original method of payment only (including prepaid credit cards) or for store credit at your discretion; store credit will be issued in the case of gift returns. 
- Returns by mail are subject to a $6.00 return shipping fee, which will be deducted from your refund.  Original shipping fees will not be refunded. 

Please contact hello@12twelve.com for questions or to initiate a return/exchange.